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info@japanpokemoncards.com
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+81 080-8121-1548
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FAQ
Here are some answers to Frequently Asked Questions.
Where is my package?
When your order is shipped, you will receive an email with the tracking information.
You can track the package on the official website of your country’s post office.
What is the delivery time?
We ship within 2~3 days from Japan. and due to the Corona virus situation with limited flights, currently it takes 7~14 business days.
Do I have to pay customs?
In accordance with the various import laws, there are several charges related to the import of goods from abroad: customs duties and VAT.
As far as customs duties are concerned, this is a tax on imported goods which is defined by your country of residence. This tax is applied when the goods cross the border and is different depending on the country of the recipient.
It can be either a flat rate or a percentage of the price of your goods.
The exact amount of customs duty is difficult for the importer and exporter to anticipate as it depends on many factors.
Do you ship anywhere around the world?
Yes, our product is shipped from Japan and offer shipping anywhere around the world.
How much is the shipping cost?
We have a flat rate of $9.97.
For any order that is above $99 shipping is Free.
I am looking for a Japanese cards that is not on your site, Can I order through your company?”
Yes, Contact us and we can see what we can do for you.